We spend a lot of time glued to the screen, receiving new information, and very little time processing and interpreting what we already know, to evaluate, synthesize concepts, ponder and find patterns of evolution.

Asking yourself questions with a boy’s curiosity is very important for a hospital manager, who is usually facing problems of a complex nature.

Given the exponential increase in information needed and available, we are obliged to focus, synthesize and define the weights of each of this information and its impact on our objectives.

For convenience, we often read passively. That is, without criticizing and generating new questions.

THE FORCE OF WHY?

Of all the important questions, the key for a leader or manager is: Why? At the operational level the common question is: How? How do you do that?

At the next top level, or management, the question would be: When? When do we have to accomplish this task? But the higher levels of an organization should question everything and ask themselves: Why do we have to do this? Why like this?

As perguntas fundamentais nos diferentes níveis organizacionais

The fundamental questions at different organizational levels

This question not only serves to improve our processes, but to explain ourselves better in the face of others. Much of our discussions and differences are due to the fact that we have different principles or views. If we are in tune, that is, if we want the same, it will be much easier to agree with the strategies to achieve the final goal.

A good tip is to keep a notebook, or calendar, with a place to save all the questions you want to find answers.

The leader’s first mission is to align the efforts and objectives of his commanding. Laying the groundwork for our end goals is responding to why?  And explaining these responses to our management group, discussing the principles, homogenizing the mindset and then debating process strategies to achieve the first objectives will surely save us a lot of problems.

You won’t find the answers to key questions in a short time. Some answers require years of maturing. To visually express these ideas, think that you take a blank sheet and start, through the questions, scratching a few squares on the sheet. It is similar to creating search structures. At some point you will find some answers, and that way, one square will be complete, then another, and so on. With a blank sheet, you can never generate the answers, as you won’t even search.

EXAMPLES OF QUESTIONS

  • How do I make sure I am giving my child a good and differentiated education?
  • How would I solve it if I had to live with 50% of my earnings?
  • What leadership style do I have 95% of the time and which one I would like to have?
  • When will I give a sufficient to a certain theme that bothers me?

Moreover, placing limits in advance on some matters of life is a good practice, because at the moment of the problem we do not have the same perspective and almost always slip beyond the limits of protection.

IN SUMMARY

By increasing our curiosity and recording the questions so as not to lose them, guiding us to ask why, we can reach a higher level of wisdom.

Victor Basso
Director of Opuspac University (corporate university)