Technical Assistance

How Technical Assistance works Opuspac?

The Technical Assistance service begins with the opening of the ticket through this page. The call is screened by the Company's Online Technical Support Opuspac and, if the problem is not resolved, it is directed to in-person technical assistance.

With the help of Online Technical Support from Opuspac, up to 70% of problems can be resolved quickly by the customer, reducing machine downtime and maintenance costs.

What regions are served?

We serve throughout the national territory, and we currently have a fixed base in the following cities:

Louveira, SP
Sao Paulo-SP
Campo Grande, MS
By Alegre, RS
Curitiba, PR
Rio de Janeiro, RJ
Vitoria, ES
Belo Horizonte, MG
Brasilia DF
Salvador BA
Recife PE
Fortaleza, CE
Bethlehem, PA
Manaus, AM
Porto Velho, RO

How does the guarantee work?

The equipment warranty covers the delivery of defective parts to the customer for a period of one year, except for misuse of the equipment. After the warranty period, the customer can opt for annual Technical Assistance Insurance (SAT).

Technical Support Contact

The form is the quickest way to get a response from Online Technical Support. Opuspac. For other matters, use one of these means:

Email: assistance@opuspac. Com.br
Phone: +55 (19) 3878-1036
WhatsApp: +55 (19) 99376-4600